Kenora district MNR officials declined a request from the Enterprise to comment on the situation pending permission from head office to make a public response to the issue.
"It's a frustrating system because there's no support and there's nothing you can do to make it faster," she said.
Meanwhile Bruce Francis over at Rabbit Lake General Store admits he's had frustrated customers walk out while others have endured waits of up to three and a half hours while he worked through the problem.
B and B General Store owner Bonnie Dobson in Keewatin related Nike Zoom Pegasus 33 Black And Red
"I know people who have had the same address for decades. That's what lends me to believe it's a postal code entry error in the MNR data base," Sinclair said.
"I like to see my customers leave happy," he said. "Postal codes is the major issue, there's a problem somewhere in their system."
similar experiences, also identifying postal codes as the main issue.
Dobson estimates although about 80 per cent of the applications go through without a problem, even those take time to enter all the information requested on the computerized Nike Metcon 1 Black And White Fitness Shoes
Calling MNR's 1 800 number for assistance is another time consuming source of frustration for Sinclair as the help line is often busy and only available during office hours on week days.
Fishing licence issuers cite frustration with n
Francis admits he's stubborn and as a self employed store owner he was prepared to put in the time to figure out the best way to Womens Nike Metcon For Sale
Postal codes seem to be the problem. According to Sinclair if a person has previously been issued an Ontario Outdoors Card or a sporting licence and their postal code doesn't match the information on file, the application is rejected.
Sinclair acknowledged the situation has improved somewhat in the past week or so from the 50/50 success rate since the computer was installed in the Hwy 17 E gas bar and convenience store on Dec. 27.
"It takes time to process as you can only enter one application at a time," she said.
"It's a schmozzle like all new systems," he said. "The growing pains were really ugly but when they get the bugs worked out, it's going to be a good system."
Glitches with the Ministry of Natural Resources change over to a new computerized system for sport fishing and hunting licences is costing local issuers time, money and customers. Retailers question if the hassle is worth the 75 cents they earn processing each application, a frustrating Nike Metcon 2 Women procedure that can take several hours in some cases.
Despite the hassle, Francis regards computerized licensing as an improvement over the old paper licences. He appreciates not having to stock paper licences worth thousands of dollars which he would have to pay for if lost or an error is made and a form has to be scrapped.
"It's been a disaster since day one," fumed Sunset Husky manager Gina Sinclair. "I've had people walk out mad, swearing at us."
She also noted when customers encounter difficulties, it can take them up to 45 minutes to sort things out over MNR's 1 800 help line.
trouble shoot the problem. He quickly gave up on the MNR 1 800 support line for help and began contacting the computer supplier directly in Tennessee which has proved more successful.
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